General information

SHIPPING

Shipments are made by DHL and GLS
All orders are prepared within 72 business hours of order confirmation.
Delivery may vary depending on the time of year and fabric availability.
We recommend that you contact us in advance if you require delivery on a specific day.

Do you need urgent shipping? Contact us: info@pattyb.it

COSTS/WORKING DAYS from shipping

Italy €7 | 1-2 days
Europe €15 | 2-5 days
United Kingdom €25 | 2-7 days
Switzerland €25 | 2-7 days
Asia €60 | 2-7 days
America €40 | 2-7 days
Australia €60 | 2-7 days
Africa €60 | 2-7 days

RETURNS

Returns can be made within 14 days of receiving the order. The product must be returned unused.

Shipping can be organized independently or by us, in any case shipping costs are paid by the buyer.

To organize your return contact us: info@pattyb.it

PAYMENTS

All major payment methods are accepted, such as:

Mastercard, Visa, and Paypal.

It is also possible to place an order by bank transfer by contacting us: info@pattyb.it

CUSTOMS DUTIES

Shipments to countries outside the European Union may be subject to customs fees and additional costs. In any case, these costs will be borne by the customer and will be paid to the relevant customs office. PATTY B undertakes to take care of all the documentation necessary for customs clearance of the packages.